Handling Language and Cultural Barriers in the Dressing Room
Discipline 3: Communication — Lesson 11 of 12
Lecturer: Priya Ansell
Nodding often hides confusion, not agreement. This session covers learning key words in a new teammate's language, checking understanding by asking someone to repeat instructions back, and pairing a new international signing with a bilingual teammate.
The three rules
1. Learn key words in their language.
2. Check understanding by repeat-back.
3. Pair new signings with a bilingual teammate.
*The full breakdown — citations, the lecturer's own story, and the discipline's quiz bank — is part of the Spy Academy programme.*